At Stories, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard the information you provide to us when using our website, submitting query forms, uploading design briefs, or utilizing our branding, development, and event management services.
1. Information We Collect
We may collect personal identification and project-specific information from you in a variety of ways. This information falls under the following categories:
- Personal Identifiers: Name, business name, email address, phone number, billing address, and shipping details for delivery of custom print products.
- Creative & Project Assets: Uploaded design files, layout templates, brand descriptions, vector logos, and specifications you provide when requesting quotes.
- Applicant Data: Job application details, uploaded resumes, portfolios, and links to your personal websites submitted through our Careers form.
- Technical & Usage Data: IP addresses, browser types, cookie preferences, and usage metrics captured to optimize site navigation and category filter settings.
2. How We Use Collected Information
Stories collects and processes your personal and business data for the following specific operations:
- Service Delivery: To draft design files, coordinate printing logistics, construct custom responsive web applications, and style events or decor banners.
- Secure Transactions: To process payments through verified, compliant gateways. We do not store raw credit card credentials on our servers.
- Communications: To send email updates regarding project progress, invoice notifications, layout mockups, and replies to form enquiries.
- Experience Optimization: To refine layout blocks, filter scripts, and site navigation menus based on aggregated customer interaction data.
3. Data Security and Encryption
We implement strict, industry-standard security protocols to keep your files and details secure. All transmissions on our portal are protected using SSL/TLS encryption. Client files, design portfolios, and resume uploads are stored in restricted access folders accessible only to authorized design and engineering teams. We maintain regular vulnerability audits to protect your data from unauthorized access or alteration.
4. Cookies and Web Tracking
We use functional cookies to remember user preferences (such as your chosen category filter in our portfolio section) and analytical cookies to evaluate site speeds. You can choose to disable cookies in your browser settings; however, please note that some interactive features of our portal may not function properly without cookies enabled.
5. Sharing Your Personal Information
We do not sell, trade, or rent client identification details or project designs to third parties. We only share information with trusted suppliers—such as printing plants, courier services, or event coordinators—who assist us in executing and delivering your physical banner hoardings or merchandise. All such partners are bound by strict non-disclosure agreements (NDAs).
6. User Rights & Data Retention
You have the right to request access to the data we store about you, correct inaccuracies, or request the complete deletion of your files and contact details from our records. We retain project files for a period necessary to execute print re-orders, after which they may be securely purged. To make data inquiries, contact us at: storiesforeverinframs19@gmail.com.
7. Changes to This Privacy Policy
Stories reserves the right to update this policy at any time. When we make updates, we will change the revision date at the bottom of our pages. We encourage users to check this page frequently to stay informed about how we safeguard the information we collect.